Meet the Team
Behind our business is a dedicated team focused on supporting our trade partners every step of the way. We understand the challenges of running a retail business, and we’re here to make things as smooth and straightforward as possible. Our friendly, knowledgeable team is always ready to help with anything you need, get in touch with any of us for trade enquiries or support.
Directors
Our directors are the driving force behind our company, ensuring everything runs smoothly and our values stay at the heart of what we do. With years of experience in the industry, they focus on innovation, quality, and customer satisfaction.
Sales Team
Looking to launch your own brand of pet foods? Our sales team is here to make your life easier. Whether you’re a new customer exploring our products or a long-time partner looking for something specific, they’re always on hand to offer advice, find the best solutions for your needs, and make sure you’re getting great value. Have a question? They’re just a call or email away!
Customer Service Team
Got a question or need help with an order? They’re here to sort things out quickly and with a friendly smile (even if you can’t see it over the phone!). Whatever you need, they’ll do their best to help. Call them on 01690 710457, lines are open 08:30am – 16:30pm Monday to Friday.
Finance Team
Numbers might not be everyone’s thing, but luckily, our finance team loves them! They’re the ones keeping everything in order, making sure invoices are accurate, payments go through smoothly, and accounts are up to date. If you ever have a question about billing or need a hand with anything finance-related, they’re always happy to help.
Marketing and Design Team
Our marketing and design team brings creativity to life! They make sure our brand stands out, our products look great, and our message reaches the right people. Whether it’s designing packaging, creating eye-catching campaigns, or helping businesses with their branding, they love coming up with fresh ideas. Need some help with your own brand? They’d love to hear from you!
Inventory Team
Our inventory team keeps everything moving behind the scenes, making sure stock is ready to go and orders are picked, packed, and sent out on time. They work hard to keep things running like clockwork so you get exactly what you need, when you need it. If you ever have a query about your order, they’re the ones making sure it’s on its way to you as quickly as possible.
